Audience Target Terms and Conditions

Terms and Conditions of Services

Introduction and Acceptance of Terms

Audience Target is a premier IT solutions provider offering comprehensive services including website development, Learning Management Systems (LMS), Search Engine Optimization (SEO), backlinks building, digital marketing solutions, and our flagship White-Label CRM Software solution. By engaging our services, accessing our websites, utilizing our software products, or entering into any agreement with Audience Target, you acknowledge that you have read, understood, and agree to be legally bound by these terms and conditions in their entirety.

These terms constitute a legally binding agreement between you (the “Client,” “Customer,” or “User”) and Audience Target (the “Company,” “We,” or “Us”). These terms are designed to ensure complete transparency, set clear expectations, define responsibilities, establish limitations, and protect both parties’ interests in all business relationships and service provisions. Please read these terms carefully and thoroughly before proceeding with any project, service engagement, or software utilization.

Your acceptance of these terms may be indicated through various means including but not limited to: signing a service agreement, making a payment, accessing our services, downloading our software, using our CRM system, or continuing to engage with our services after these terms have been made available to you. If you do not agree with any portion of these terms and conditions, you must immediately cease all use of our services and notify us in writing of your objection.

Comprehensive Overview of Services and Products

1. Core Services Portfolio

Audience Target provides the following specialized services and products, each subject to specific terms and conditions as outlined in subsequent sections:

  • Website Development and Design: Including but not limited to WordPress, PHP, Laravel, and custom CMS platforms with responsive design, e-commerce integration, and advanced functionality implementation
  • White-Label CRM Software Solutions: Complete customer relationship management systems with AI-powered features, customizable branding, and comprehensive business management tools
  • Learning Management Systems (LMS): Educational platform setup, configuration, content management, and ongoing support services
  • Search Engine Optimization (SEO): Comprehensive on-page and off-page optimization strategies, technical SEO implementation, and ongoing optimization services
  • Digital Marketing Services: Including social media marketing, pay-per-click advertising, content marketing, email marketing campaigns, and conversion optimization
  • Manual Backlinks Building: High-quality, manually created backlink campaigns using advanced algorithms and white-hat techniques
  • Custom IT Solutions: Tailored software development, system integration, API development, and specialized technical solutions based on specific client requirements
  • Software Installation and Configuration: Complete setup services for CRM systems, third-party integrations, and custom software deployment
  • Training and Support Services: Comprehensive education programs, technical support, and ongoing assistance for all our products and services

All services are customized to meet individual client needs, requirements, and specifications. Pricing structures, project timelines, deliverables, and specific terms are determined during comprehensive consultation phases, and all agreements are formalized based on detailed scope of work definitions as specified in individual contracts, proposals, or service agreements.

White-Label CRM Software: Comprehensive Terms and Conditions

2.1 CRM Software Licensing and Usage Rights

Our White-Label CRM Software solution represents a comprehensive business management platform designed to provide complete customer relationship management capabilities. Upon purchase, clients receive specific usage rights and licenses as detailed below, subject to compliance with all terms and conditions outlined in this agreement.

The CRM software is provided as a white-label solution, meaning clients receive the right to brand, customize, and deploy the software under their own company identity. However, this licensing comes with specific limitations, restrictions, and ongoing obligations that must be strictly adhered to throughout the duration of software usage.

2.2 Third-Party Modules and Integrations: Critical Limitations

IMPORTANT NOTICE: Audience Target provides comprehensive support for our core CRM software and all officially included modules, features, and functionalities. However, our support obligations are specifically limited to the original software package and officially approved modifications or additions.

Third-Party Module Installation Policy: If clients choose to install, integrate, or utilize any third-party modules, plugins, extensions, add-ons, or external software components not officially provided or approved by Audience Target, the following conditions apply without exception:

  • Audience Target assumes no responsibility for compatibility issues, conflicts, or malfunctions arising from third-party module integration
  • No technical support will be provided for issues related to or caused by third-party modules, regardless of the severity or impact on system functionality
  • Clients acknowledge that third-party modules may compromise system security, stability, performance, or data integrity
  • Any system failures, data loss, security breaches, or operational disruptions resulting from third-party module usage are solely the client’s responsibility
  • Troubleshooting time spent on issues related to third-party modules will be billed at our standard consulting rates
  • Clients must obtain independent support for third-party modules from their respective developers or vendors
  • Integration of third-party modules may void certain aspects of our support agreement and warranty provisions

2.3 Prohibited Software Usage: Cracked and Nulled Modules

ZERO TOLERANCE POLICY: Audience Target maintains a strict zero-tolerance policy regarding the use of illegal, cracked, nulled, pirated, or unauthorized software components within our CRM system or any related infrastructure.

Cracked and Nulled Module Prohibition: The installation, usage, or integration of any cracked, nulled, pirated, or otherwise illegally obtained software modules, plugins, themes, or components is strictly prohibited and will result in immediate termination of support services. Specifically:

  • No technical support will be provided for systems containing any cracked, nulled, or pirated software components
  • Discovery of illegal software usage will result in immediate suspension of all support services without refund
  • Clients are solely responsible for ensuring all software components are legally licensed and properly obtained
  • Legal action may be pursued against clients who violate software licensing agreements or intellectual property rights
  • Any security vulnerabilities, malware infections, or system compromises resulting from illegal software usage are entirely the client’s responsibility
  • Audience Target reserves the right to refuse service restoration until all illegal software components are removed and replaced with legitimate alternatives
  • Additional fees may apply for system cleaning, security auditing, and restoration services following illegal software removal

2.4 Code Modification and Customization Limitations

Source Code Modification Policy: While clients receive access to CRM source code for legitimate customization purposes, unauthorized or improper modifications can significantly impact system stability, security, and our ability to provide effective support services.

Modification Support Limitations: The following conditions apply to any modifications made to the original CRM codebase:

  • Modifications must be documented and communicated to Audience Target prior to implementation
  • Unauthorized modifications to core system files may void support agreements and warranty provisions
  • Support will not be provided for issues arising from client-made code modifications, customizations, or alterations
  • Clients assume full responsibility for the functionality, security, and stability of modified code
  • System updates and upgrades may not be compatible with custom modifications, potentially requiring additional development work at client expense
  • Troubleshooting time for modification-related issues will be billed at premium consulting rates
  • Clients must maintain backup copies of original code before implementing any modifications
  • Professional code review services are available at additional cost for complex modifications

2.5 Training Services: Scope and Limitations

Standard Training Package: Audience Target provides comprehensive training services to ensure clients can effectively utilize their CRM software. Our standard training package includes specific provisions and limitations as detailed below.

Included Training Sessions: Each CRM software purchase includes a maximum of two (2) complimentary training sessions conducted via Zoom or Google Meet platforms. These sessions are designed to provide:

  • Comprehensive system overview and navigation training
  • Core functionality demonstration and usage instruction
  • Basic configuration and setup guidance
  • Best practices for system utilization and data management
  • Q&A sessions for specific client inquiries and concerns
  • Basic troubleshooting and maintenance instruction

Additional Training Services: Beyond the two complimentary sessions, additional training requirements will incur supplementary charges according to our current service rates:

  • Additional Zoom or Google Meet training sessions: Charged at standard hourly consulting rates
  • Extended training programs for multiple users or complex implementations
  • Specialized training for custom modules or advanced features
  • Training documentation and materials development
  • Follow-up training sessions for system updates or new feature implementation

Premium Training Services: For clients requiring hands-on, live configuration assistance or direct system access training, premium services are available at additional cost:

  • Remote Access Training: Live configuration sessions using AnyDesk, TeamViewer, or similar remote access platforms
  • Direct System Configuration: Real-time setup and configuration assistance with active client participation
  • Advanced Feature Implementation: Hands-on training for complex features, integrations, or customizations
  • Multi-User Training Programs: Comprehensive training for multiple staff members or departments
  • Ongoing Training Support: Regular training sessions for continuous education and skill development

Premium training services are billed at our specialized training rates, which may differ from standard consulting rates due to the intensive nature of hands-on instruction and direct system access requirements. Clients will be provided with detailed quotes for premium training services before engagement.

Website Development and CMS Platform Services

3.1 Platform Coverage and Specializations

Our website development services encompass a comprehensive range of platforms and technologies, each with specific terms, conditions, and service levels. We specialize in creating professional, functional, and scalable web solutions tailored to meet diverse client requirements across various industries and business sectors.

Supported Platforms and Technologies:

  • WordPress Development: Custom themes, plugin development, e-commerce integration, membership sites, and complex functionality implementation
  • PHP and Laravel Frameworks: Custom web application development, API integration, database design, and advanced backend functionality
  • Custom CMS Platforms: Tailored content management solutions designed for specific business requirements and workflows
  • E-commerce Solutions: Online store development, payment gateway integration, inventory management, and sales optimization
  • Responsive Design Implementation: Mobile-optimized, cross-browser compatible websites ensuring optimal user experience across all devices

3.2 Client-Specific Pricing and Consultation Process

Individualized Pricing Structure: All website development projects are priced on a per-client basis following comprehensive consultation and requirement analysis. This approach ensures accurate project scoping, realistic timeline estimation, and fair pricing based on specific needs and complexity levels.

Pricing Determination Process:

  • Initial consultation and requirement gathering sessions
  • Detailed project scope definition and feature specification
  • Demo presentations showcasing proposed solutions and functionality
  • Comprehensive quote preparation including timeline and deliverable specifications
  • Client review, feedback incorporation, and final agreement preparation
  • Formal contract execution with detailed terms, conditions, and payment schedules

Final pricing, scope of features, functionalities, and project deliverables are confirmed only after clients have thoroughly reviewed demo presentations and provided explicit approval. No additional features, functionalities, or modifications will be provided after project confirmation unless agreed upon in writing with corresponding additional charges.

3.3 Support Terms and Update Policies

Support Duration and Coverage: Support terms vary based on project complexity, platform selection, and client requirements. Standard support provisions include:

For PHP, Laravel, and Custom CMS Projects:

  • Support duration ranges from six months to one year based on individual client agreements
  • Support terms are subject to third-party resource policies from platforms like Codecanyon or ShareWordPress
  • Lifetime updates depend on third-party provider policies and cannot be guaranteed by Audience Target
  • Complex projects receive extended support periods commensurate with their scope and investment levels

Budget-Based Support Limitations: Projects with budgets less than fifty thousand Pakistani rupees (PKR 50,000) receive limited support provisions:

  • Seven (7) days of bug support exclusively for issues within the original project scope
  • No lifetime updates, extended support, or additional features included
  • No new functionality, customizations, or modifications provided during the support period
  • Additional work requires separate agreements and corresponding billing arrangements

Digital Marketing and SEO Services: Comprehensive Terms

4.1 Digital Marketing Campaign Management

Service Scope and Client Responsibilities: Audience Target provides comprehensive digital marketing services designed to enhance online visibility, drive targeted traffic, and improve business performance across various digital channels. However, successful marketing campaigns require collaborative effort and specific client contributions.

Client-Provided Marketing Budget Requirements:

  • All advertising costs for Facebook Ads, Google Ads, and other paid promotions must be provided by the client
  • Marketing budgets are separate from Audience Target service charges and management fees
  • Clients maintain complete control over advertising spend limits and budget allocation
  • Service charges for campaign management, optimization, and reporting are non-refundable once campaigns commence
  • Budget modifications during active campaigns may require additional setup and optimization time

No Guarantee of Results Policy: Digital marketing involves numerous variables beyond our direct control, and therefore specific outcome guarantees cannot be provided:

  • No specific sales targets, lead generation numbers, or conversion rates can be guaranteed
  • Campaign success depends on market conditions, competition levels, product quality, consumer behavior, and external economic factors
  • Professional optimization and management services are provided, but outcomes remain variable
  • Underperforming campaigns do not qualify for refunds or compensation
  • All service payments are non-refundable regardless of campaign performance or client satisfaction levels

Campaign Management and Reporting:

  • Regular performance reports provided with detailed analytics and recommendations
  • Optimization suggestions based on data analysis and industry best practices
  • Client approval required for significant campaign modifications or strategy changes
  • Response time for approvals may impact campaign performance and optimization effectiveness
  • Delayed approvals may result in missed opportunities or reduced campaign effectiveness

4.2 Search Engine Optimization Services

Long-Term SEO Strategy and Expectations: Search engine optimization is inherently a long-term process requiring sustained effort, continuous adaptation, and patience for results manifestation. Clients must understand and accept the nature of SEO before engaging our services.

SEO Timeline and Result Expectations:

  • SEO results typically require several months to materialize and become measurable
  • No specific ranking positions, traffic increases, or timeline guarantees can be provided
  • Results depend on competition levels, search engine algorithm changes, market dynamics, and content quality
  • Continuous optimization efforts are required to maintain and improve search rankings
  • Algorithm updates may positively or negatively impact rankings regardless of our optimization efforts

Ranking Volatility and De-Ranking Disclaimer:

  • Achieved rankings may fluctuate due to algorithm updates, increased competition, or external factors
  • Audience Target cannot guarantee permanent ranking positions or continued improvement
  • De-ranking incidents due to search engine updates or penalties are beyond our control
  • No compensation, refunds, or additional services will be provided for ranking decreases
  • Recovery efforts for de-ranked websites may require additional investment and time

Client Responsibilities for SEO Success:

  • Timely content provision, feedback, and approval for optimization strategies
  • Implementation of recommended on-page optimization changes
  • Adherence to SEO best practices and guidelines provided by Audience Target
  • Avoiding practices that may negatively impact search engine rankings
  • Providing necessary access credentials and technical cooperation

SEO Service Refund Policy: All SEO service fees are non-refundable once campaigns commence, regardless of performance outcomes or client satisfaction levels. The unpredictable nature of search engine algorithms and ranking factors makes result guarantees impossible, and clients accept this inherent uncertainty when engaging SEO services.

Manual Backlinks Building Services

5.1 Backlinks Strategy and Methodology

Advanced Manual Link Building Approach: Audience Target employs sophisticated manual backlink building strategies utilizing advanced algorithms, including our proprietary HSB (High-Quality Strategic Backlinks) methodology. This approach ensures superior link quality compared to automated systems while providing sustainable long-term SEO benefits.

Quality Assurance and Indexing:

  • 90% of provided backlinks are indexable by major search engines
  • Manual submission processes ensure higher quality and relevance
  • No automated or spam-based link building techniques employed
  • Focus on authoritative, relevant, and trustworthy linking domains
  • Diversified anchor text strategies for natural link profiles

Indexing Timeline Disclaimer: While we ensure high indexability rates, search engine indexing timelines vary significantly and remain beyond our direct control. Factors affecting indexing include search engine crawling schedules, website authority levels, content relevance, and algorithmic considerations.

5.2 Third-Party Website Dependencies

Backlink Permanence Limitations: Backlinks are placed on third-party websites over which Audience Target exercises no ownership, control, or influence. This fundamental limitation creates inherent risks that clients must acknowledge and accept:

  • Third-party website owners may remove backlinks at any time without notice
  • Website policy changes may affect existing backlink placements
  • Domain ownership transfers may result in link removal or modification
  • Website restructuring or content updates may eliminate existing backlinks
  • No advance notification system exists for third-party link modifications

No Permanence Guarantee: Audience Target provides no warranties or guarantees regarding backlink permanence, longevity, or continued availability. Clients understand that link removal is a natural part of the internet ecosystem and accept this risk when engaging backlink building services.

5.3 Delivery Timelines and Potential Delays

Timeline Considerations: Backlink building projects involve multiple external dependencies that may affect delivery schedules:

  • Third-party website approval processes and review timelines
  • Manual submission requirements and processing delays
  • Website availability and technical issues
  • Content moderation and editorial review processes
  • Seasonal factors affecting website activity and responsiveness

Delay Communication Policy: Audience Target will notify clients of any expected delays as soon as they become apparent. However, delays due to external factors do not entitle clients to compensation, refunds, or additional services. Project extensions are handled on a case-by-case basis with client communication and agreement.

Comprehensive Support and Update Policies

6.1 CMS and LMS Project Support Terms

Standard Support Provisions: Support for CMS-based websites and Learning Management Systems includes bug fixes, technical assistance, and maintenance services within defined parameters and timeframes.

Support Duration Framework:

  • Bug support duration ranges from six months to one year based on individual client agreements
  • Support terms align with third-party platform policies from sources like Codecanyon and ShareWordPress
  • Extended support availability depends on project complexity and investment levels
  • Premium support packages available for clients requiring enhanced service levels

Third-Party Dependency Acknowledgment: Many projects utilize components, themes, plugins, or frameworks from third-party providers. Support capabilities and update availability are inherently limited by these external dependencies:

  • Lifetime updates depend on third-party provider policies and cannot be guaranteed by Audience Target
  • Component discontinuation by third-party providers may affect long-term support availability
  • Licensing changes by external providers may impact update and support provisions
  • Compatibility issues arising from third-party updates are addressed on a best-effort basis

6.2 Limited Support for Budget Projects

Budget Threshold Policy: Projects with budgets below fifty thousand Pakistani rupees (PKR 50,000) receive specifically limited support provisions designed to provide essential bug fixes while maintaining service sustainability:

Seven-Day Bug Support Limitations:

  • Support limited to seven (7) calendar days from project delivery
  • Bug fixes restricted to issues within the original project scope and specifications
  • No additional features, functionality enhancements, or customizations included
  • No extended support periods or lifetime update provisions
  • Additional work requires separate agreements with corresponding billing arrangements

This policy ensures service sustainability while providing essential support for critical functionality issues. Clients requiring extended support for budget projects may purchase additional support packages at current market rates.

Payment Terms and Refund Policies

7.1 Payment Requirements and Processing

Advance Payment Policy: Audience Target requires full payment in advance for all services unless alternative arrangements are explicitly agreed upon in writing. This policy ensures project commitment and enables immediate resource allocation for efficient service delivery.

Payment Processing Framework:

  • Full advance payment required for standard projects and services
  • Milestone-based payment schedules available for larger projects exceeding specific thresholds
  • Final project delivery contingent upon complete payment receipt
  • Payment methods include bank transfers, online payment gateways, and approved digital payment systems
  • Currency conversions processed at current market rates with applicable fees

Large Project Payment Milestones: For substantial projects, milestone-based payment schedules may be established with clearly defined deliverables and corresponding payment percentages. However, final project delivery and ownership transfer occur only upon complete payment receipt.

7.2 Comprehensive Non-Refund Policy

Universal Non-Refund Principle: All payments for services including SEO, digital marketing, website development, CRM software, backlinks building, and related services are strictly non-refundable once projects commence or campaigns launch.

Non-Refundable Service Categories:

  • SEO services and optimization campaigns
  • Digital marketing campaign management and advertising services
  • Website development and CMS implementation
  • CRM software licensing and installation
  • Backlinks building and manual submission services
  • Training sessions and educational services
  • Consulting and technical advisory services
  • Custom development and integration work

Additional Services Policy: Any supplementary services requested after initial project commencement incur additional charges and require full payment before work begins. These additional services are also subject to the same non-refund policy.

Refund Request Handling: While refunds are not provided, Audience Target is committed to client satisfaction and will work collaboratively to address legitimate concerns through alternative solutions such as additional support, service modifications, or project adjustments within reasonable parameters.

Intellectual Property Rights and Software Licensing

8.1 Software Ownership and Licensing Terms

CRM Software Licensing: Upon full payment, clients receive specific usage rights to the CRM software, including source code access and customization privileges. However, underlying intellectual property rights remain with Audience Target and applicable third-party providers.

Client Usage Rights:

  • Right to use, modify, and customize software for intended business purposes
  • Permission to rebrand and white-label software for client business use
  • Access to source code for legitimate customization and integration purposes
  • Right to install software on client-owned domains and hosting environments
  • Permission to create derivative works for internal business use

Restricted Activities:

  • Redistribution of software to third parties without explicit permission
  • Resale of software as a standalone product to competitors
  • Reverse engineering for competitive intelligence purposes
  • Creation of competing products using our proprietary methodologies
  • Violation of third-party licensing agreements incorporated within the software

8.2 Third-Party Component Licensing

External Component Dependencies: Our software and services may incorporate third-party components, libraries, frameworks, or resources that maintain their own licensing terms and conditions. Clients must comply with all applicable third-party licenses.

Client Responsibilities:

  • Compliance with all third-party software licensing requirements
  • Maintenance of proper licensing for all integrated components
  • Regular review and renewal of third-party licenses as required
  • Notification of any licensing conflicts or violations discovered
  • Independent resolution of third-party licensing disputes

Liability Limitations and Risk Disclaimers

9.1 Service Limitation Disclaimers

Performance and Outcome Limitations: While Audience Target strives to deliver high-quality services and optimal results, numerous factors beyond our direct control may impact service outcomes, performance levels, and client satisfaction.

External Factor Dependencies:

  • Search engine algorithm changes affecting SEO and marketing performance
  • Market competition levels and industry dynamics
  • Third-party platform policy changes and updates
  • Economic conditions affecting consumer behavior and spending patterns
  • Technical limitations of client hosting environments and infrastructure
  • Client cooperation levels and feedback responsiveness

No Guarantee Principle: Audience Target makes no warranties or guarantees regarding specific outcomes, performance levels, ranking achievements, sales increases, or business growth resulting from our services. All services are provided on a best-effort basis using industry best practices and professional expertise.

9.2 Damage and Loss Limitations

Liability Limitation Framework: Audience Target’s total liability for any claims, damages, losses, or expenses arising from service provision is limited to the total amount paid by the client for the specific service in question.

Excluded Damages: Under no circumstances shall Audience Target be liable for:

  • Indirect, consequential, or incidental damages
  • Lost profits, revenue, or business opportunities
  • Data loss or corruption not directly caused by our services
  • Third-party claims or legal actions
  • Service interruptions due to external factors
  • Opportunity costs or competitive disadvantages

9.3 Client Risk Assumption

Inherent Risk Acknowledgment: Clients acknowledge and assume all risks associated with digital marketing, SEO services, software implementation, and online business operations. These risks include but are not limited to:

  • Search engine ranking volatility and potential penalties
  • Software compatibility issues and technical conflicts
  • Security vulnerabilities and data protection concerns
  • Market changes affecting business viability
  • Technology evolution requiring system updates or replacements

Data Privacy and Security Policies

10.1 Client Data Handling

Data Protection Commitment: Audience Target maintains strict data protection protocols to safeguard client information, business data, and confidential materials provided during service delivery.

Data Security Measures:

  • Encrypted data transmission and storage protocols
  • Restricted access controls for client information
  • Regular security audits and vulnerability assessments
  • Secure backup and disaster recovery procedures
  • Compliance with applicable data protection regulations

Client Data Responsibilities: Clients remain responsible for their own data backup, security measures on their hosting environments, and compliance with applicable privacy regulations in their jurisdictions.

10.2 Confidentiality and Non-Disclosure

Mutual Confidentiality: Both parties agree to maintain confidentiality regarding proprietary information, business strategies, technical implementations, and sensitive data shared during the course of service provision.

Information Protection Scope:

  • Business strategies and competitive intelligence
  • Technical implementations and custom solutions
  • Customer databases and contact information
  • Financial information and pricing structures
  • Marketing strategies and campaign data

Dispute Resolution and Legal Framework

11.1 Dispute Resolution Process

Collaborative Resolution Approach: Audience Target is committed to resolving disputes through collaborative discussion and mutual agreement whenever possible. Our dispute resolution process includes:

  • Initial discussion and clarification of concerns
  • Documentation review and fact-finding processes
  • Mediation attempts with neutral third-party assistance if required
  • Escalation to formal legal proceedings only as a last resort

Communication Requirements: All disputes must be communicated in writing with specific details, supporting documentation, and proposed resolution suggestions. Verbal complaints or informal discussions do not constitute formal dispute initiation.

11.2 Governing Law and Jurisdiction

Legal Framework: These terms and conditions are governed by the laws of Pakistan, and any legal proceedings must be conducted within the appropriate Pakistani courts with jurisdiction over commercial disputes.

Jurisdiction Agreement: Both parties agree to submit to the jurisdiction of Pakistani courts for any legal proceedings arising from these terms and conditions or service agreements.

Terms Modification and Update Policies

12.1 Amendment Rights and Procedures

Modification Authority: Audience Target reserves the comprehensive right to modify, update, amend, or change these terms and conditions at any time without prior notice to clients. This authority includes but is not limited to:

  • Service scope modifications and additions
  • Pricing structure updates and revisions
  • Support policy changes and limitations
  • Legal compliance updates and regulatory adjustments
  • Technology advancement adaptations
  • Business strategy alignment modifications

Notification and Implementation: Updated terms will be communicated through our website publication, direct client communication when applicable, or service agreement modifications. Continued service engagement after term updates constitutes acceptance of revised conditions.

12.2 Client Notification Responsibilities

Staying Informed Obligation: Clients bear the responsibility to stay informed about terms and conditions updates by regularly reviewing our website, monitoring communication channels, and maintaining current contact information.

Update Monitoring Suggestions:

  • Regular website terms and conditions page reviews
  • Subscription to company newsletters and announcements
  • Maintenance of current email addresses and contact information
  • Periodic consultation with account managers for significant updates

Force Majeure and Uncontrollable Circumstances

13.1 Force Majeure Events

Uncontrollable Circumstances Definition: Force majeure events include circumstances beyond Audience Target’s reasonable control that may prevent, delay, or hinder service delivery, performance, or contractual obligation fulfillment.

Force Majeure Event Categories:

  • Natural disasters, earthquakes, floods, storms, and weather-related disruptions
  • Government actions, regulations, sanctions, and policy changes
  • War, terrorism, civil unrest, and political instability
  • Pandemic situations, health emergencies, and quarantine requirements
  • Internet infrastructure failures and global connectivity issues
  • Third-party service provider failures and systemic technical problems
  • Power outages, utility failures, and infrastructure breakdowns

13.2 Force Majeure Impact and Remedies

Service Impact Management: During force majeure events, Audience Target will make reasonable efforts to minimize service disruptions and maintain communication with affected clients regarding expected resolution timelines.

Liability Exclusions: Force majeure events excuse performance delays, service interruptions, or temporary inability to fulfill contractual obligations. No penalties, refunds, or compensation will be provided for force majeure-related service impacts.

Terms Acceptance and Legal Binding

14.1 Comprehensive Agreement Acceptance

Legal Binding Acknowledgment: By engaging with Audience Target services, making payments, accessing our software, or continuing business relationships after these terms become available, clients acknowledge comprehensive understanding and acceptance of all terms and conditions outlined in this extensive agreement.

Complete Agreement Representation: These terms and conditions, together with any signed service agreements, proposals, or contracts, represent the complete and entire agreement between the parties, superseding all previous understandings, communications, or agreements related to the subject matter.

14.2 Service Quality Commitment

Professional Excellence Dedication: Audience Target remains committed to delivering the highest quality services, maintaining professional standards, and providing exceptional client experiences within the framework of these terms and conditions.

Mutual Success Partnership: We appreciate client trust and partnership in achieving mutual business success. These comprehensive terms ensure clear understanding, realistic expectations, and sustainable business relationships benefiting all parties involved.

Ongoing Support Philosophy: While these terms establish necessary boundaries and limitations, Audience Target maintains a collaborative approach to client success and will work within reasonable parameters to address concerns, provide assistance, and deliver value-added services that benefit long-term business relationships.

Contact Information and Support

For questions, clarifications, or concerns regarding these terms and conditions, please contact Audience Target through our official communication channels. We are committed to providing clear explanations and addressing legitimate inquiries about our policies and service provisions.

These terms and conditions represent a comprehensive legal framework designed to protect both parties while enabling successful business relationships and service delivery. Thank you for your attention to these important details and for choosing Audience Target as your trusted IT solutions partner.

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